Shipping & Returns

Free Shipping within Germany for orders over 200€

For all other orders see the following Shipping cost table

   accepted payment methods

• - Money Order (within Germany and the EU)
• - PayPal
• - Sofortüberweisung  (direct.ebanking.com) (currently not available )
• - C.O.D. (only germany),    You have to pay an addittional fee of 7,- Euro for C.O.D. 
                                                  C.O.D. is not possible for KGT Greenhouses and KGT equipment.
     

   delivery time:

   we will process your order as fast as possible  
   we will ship your order within 2-4 working days after we receive the payment
   The delivery time for greenhouses is approx. 2-3 weeks

  shipping method ?

   Seed orders will be shipped in a padded envelope all other items will be send in a box with DPD or DHL
   plants will be shipped if the weather is not to cold an no damage caused by frost can be occur. 
 

 Shipping Preview / Number of Parcels:

Before you process your order you can check the estimated shipping cost in the shoppingcard.
We only send parcels up to a weight of 10 kg. This is more safe for the plants and all other bought items
If you have a higher weight of ordered items then you will get automatically 2 separate parcels.

You should receive an order confirmation email within 24 hours - if not please contact us.

We do accept international orders (outside EU) only for seeds providing the following criteria are followed:

-  no minimum order
-  Plumeria seeds are exempt from special restrictions in most countries, 
   but please make sure this is the case for yours.
- What special arrangements must be made? As we cannot know the requirements of every country, and, the fact that many rules change each year, the buyers should take responsibility to find out what is required in order to receive seeds. Costs for special arrangements are paid by the buyer.
- shipping costs for seeds to other countrys than Europe: 6,- Euro (approx. 8$)
- for calculating the price in US $  please visit the following site: The XE.com Universal Currency Converter
- foreign buyers please pay with PayPal
-  International orders will be sent with Deutsche Post World Net.

Packaging Shipping time:
Please allow 2-4 days to process your order. After we have send your package you will be informed by email. You should receive your ordered seeds within 10 -14 days.

We thank our international customers and look forward to meeting and serving you!

Marcel

Infos zur Verpackungslizensierung über folgendes Logo einsehbar: